Business
It's the biggest fear of those who have just purchased, or are about to purchase, a technological product: “What if it falls and then breaks?”. There's no point in beating around the bush: it can happen. It can happen to your brand new and radiant iPhone 12 Pro Max, your iPad, your AirPods, your Apple Watch, your MacBook or iMac. So then, what to do? Repairs can be expensive. And when they are less so, it's often because they are carried out in unreliable centers that use uncertified components, with the concrete risk of further damaging the device and the mathematical certainty of voiding the warranty. So what to do? Play it safe. The best way is undoubtedly to activate, at the time of purchase, an assistance service that covers the risk of accidental damage to the newly purchased product. Spending as little as possible. Relying, in any case, on the experience and professionalism of official centers and competent technicians.
C&C Care: safe and satisfied, always
For this reason, C&C - Apple Premium Reseller with 40 stores throughout Italy, from Lecce to Bolzano - has developed C&C Care, an additional assistance service that can be activated, at the time of purchase, for both iPhone and AirPods, for Mac, laptops and desktops, iPad and Apple Watch. It can even be activated for refurbished devices, if purchased in one of the physical stores or in the brand's online store. The advantages of C&C Care cannot be counted on one hand, but here are the main ones: low cost; renewal at the total discretion of the customer after the first 12 months; extensive network of stores and assistance centers throughout Italy; pickup and delivery, if requested, completely free at home. So why take the risk?
Apple quality, Italian availability and courtesy
Not only that. Like all Apple Premium Resellers, C&C shortens, eliminates the distance between the big brand and the individual user, between the manufacturer and the buyer. And C&C branded stores provide a series of essential services for those who choose the products, and the quality, of the Cupertino brand. In a secure context (and given the times, this is no small thing), with a clean and elegant style that perhaps only an Apple user can truly appreciate. In each store, it is also possible to find not simple salespeople but true personal shoppers, capable of helping the customer choose the most suitable device for their expectations and needs. The service is also available online, through a convenient chat on WhatsApp.
Certified, fast assistance, attentive to the customer's needs
And now, let's talk about assistance. The flagship of the Apple universe that C&C has even managed to improve: for its qualified technicians, trained by Apple, for the exclusive use of original parts, for the speed of service. Yes, but there's more. Its centers are certified “Premium Service Provider”, an annual recognition that Apple grants for having offered excellent assistance service, with the highest (close to 100%) levels of satisfaction. In addition, C&C offers its customers hardware repairs with free pickup and delivery at home, online assistance for software problems, as well as a courtesy service, including a replacement device entrusted to the customer for the entire duration of the repair, to prevent those who bring their iPhone for assistance from being without it during the necessary days to carry out the work.
Don't know how to use your new iPhone? Don't panic, they'll explain it to you
It's one of the most frequent questions for those who are new to the Apple world: “Will I be able to use my new iPhone, my new MacBook Pro, my new iPad?”. The answer may not be obvious, which is why C&C has created C&C Learning, a real cycle of online courses, free and reserved for its customers, capable of turning anyone into a true expert in the Apple ecosystem. The tutorial cycle is constantly updated, carried out by certified Apple Specialists, covers a wide range of brand products, and allows those who follow it to discover all the functions, potentials, “secrets” of their device. Don't believe it? Judge for yourself: https://www.cecspa.com/learning