About PulPac

PulPac is a Swedish innovation company that develops and licenses Dry Molded Fiber – a patented technology for manufacturing strong fiber-based products that replace single-use plastic. The company has about 75 employees and a hybrid IT environment where Apple devices are crucial for the marketing and communication teams. With Mac and iPhone, the creative functions can work efficiently and deliver high-quality content.

The Challenge

As PulPac grew, managing Apple devices became increasingly complex. The company lacked a clear lifecycle structure, which resulted in purchases, upgrades, and returns often being carried out unsystematically.

Administration became time-consuming, and both the IT and finance departments were burdened with manual processes. 

It was also challenging to get an overview of the devices, as well as to know who had which equipment and in what condition it was.

This led to high and unpredictable costs, inefficient workflows, and frustration among users. The consequence was unnecessary stress on IT, increased costs for the business, and a poorer experience for employees.

The Solution: FlexSmart from C&C

To find a smarter way to manage its Apple environment, PulPac turned to C&C. After evaluating various options, the choice fell on FlexSmart, a flexible leasing service for lifecycle management of IT equipment.

What is FlexSmart?
FlexSmart is more than just a rental model – it is a comprehensive solution for companies that want to:

• Avoid large one-time investments through a flexible rental model.

• Simplify management with clear processes for onboarding, follow-up, and return.

• Ensure that employees always have the right device with smooth upgrades and exchanges.

• Free up IT resources by reducing administration.

With strong support from C&C, the implementation was quick and smooth. Employees quickly adapted to the new way of working, and IT gained the structure and control that was previously lacking.

The Result

Since implementing FlexSmart, PulPac has seen tangible improvements throughout the organization:

Financial Results

• 20% cost savings on Apple devices thanks to predictable rental costs and optimized lifecycle.

• Reduced hidden costs related to administration, procurement, and device downtime.

More Efficient Operations

FlexSmart has resulted in significant time savings for both IT and finance, allowing resources to be used for more strategic tasks. Administration has become simpler thanks to clear processes for procurement, upgrades, and returns. Additionally, PulPac has gained much better control and overview of the device status and usage, making the entire workflow more structured and efficient.

Employee Experience

PulPac has seen a clear increase in employee satisfaction, where users experience better service and less frustration in their daily work. Onboarding and upgrades also work significantly smoother, providing quicker access to the right tools and minimizing downtime. At the same time, the IT environment has become more professional, something that strengthens workflows and provides better conditions for creativity.

PulPac Recommendation

PulPac recommends FlexSmart to companies that want to reduce IT costs without compromising on quality, get better structure in device management, strengthen employee experience, and free up IT resources for strategic work. With FlexSmart, PulPac has transformed its Apple environment from a challenge to a strategic asset for growth.

Do you also want to streamline your IT management? Rent smart – rent with C&C.